Refund Policy

We will provide refunds for software purchases made through our website or authorized resellers within 14 days of the original purchase date.

To initiate a refund, please contact our customer support team at [email protected] or use our contact form.

Refunds will be issued in the original form of payment.

Software Refunds

• We will provide refunds for software purchases made through our website or authorized resellers within 14 days of the original purchase date.
• To initiate a refund, please contact our customer support team at [email protected] or use our contact form.
• Refunds will be issued in the original form of payment.

Patreon Subscriptions

Due to the nature of Patreon subscriptions, we do not offer refunds for subscription cancellations or changes.

Please carefully review our subscription terms and conditions before committing to a monthly or annual subscription.

Assets (Images) Refunds

• We will provide refunds for asset purchases made through our website within 14 days of the original purchase date.
• To initiate a refund, please contact our customer support team at [email protected] or use our contact form.
• Refunds will be issued in the original form of payment.

Refund Process

1. Customers must contact our customer support team to initiate the refund process.
2. We will review the request and verify the purchase details.
3. If the refund is approved, we will process the refund within [timeframe, e.g., 5-7 business days].
4. The customer will receive an email notification when the refund has been processed.

Exceptions

• Refunds are not available for software or asset purchases that have been fully utilized or completed.
• Refunds are also not available for Patreon subscription cancellations or changes.

Warranty Clause

Scope: This warranty applies to all software, assets, and services purchased from Psych Network, except where noted below.

Duration: The warranty period for each product is as follows:

• Software: 30 days from the date of purchase
• Assets (Images): 14 days from the date of purchase

Warranty Terms:

1. We warrant that our software, assets, and services will substantially conform to their intended purpose and description.
2. If a defect or issue arises within the warranty period, we will use commercially reasonable efforts to correct or replace the product, at our discretion.
3. The warranty does not cover defects caused by:
• Misuse, neglect, or failure to follow instructions
• Normal wear and tear
• Alterations or modifications made by the customer

To make a warranty claim, please contact our customer support team at [email protected] or use our contact form.

Remedies: The exclusive remedy for any breach of this warranty is replacement or repair of the defective product, as specified above. In no event shall we be liable for any incidental, consequential, or punitive damages, including but not limited to lost profits or business opportunities.

Limitation on Liability: Our liability under this warranty is limited to the value of the defective product and in no event will our total aggregate liability exceed the amount paid by the customer for the product.

By purchasing a product from Psych Network, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.